Return and Exchange Policy

Thank you for choosing our clothing brand! We hope you are satisfied with your purchase. If you are dissatisfied with any of your purchase, please see our return and exchange policy below:

  1. Conditions for Returns and Exchanges

You can apply for a return or exchange within 30 days of receiving the item.

The item must be unworn, unwashed, and retain its original tags and packaging.

Please ensure that the returned item does not affect the sale of other items.

  1. Return and Exchange Process

Return Process:

Please submit a return request through our website or customer service email, stating the reason for the return.

We will review your application and send a return confirmation email, providing the return address and relevant information.

Please pack the item and the return confirmation email together and return it to the designated address.

Exchange Process:

Please submit an exchange request through our website or customer service email, stating the item to be exchanged and the reason.

We will review your application and send an exchange confirmation email, providing specific steps for the exchange.

Please pack the item to be exchanged together with the exchange confirmation email and return it to the designated address. 3. Refund Processing

Once we receive the returned goods and complete our inspection, you will receive a refund, which will be returned to your payment method.

Refund processing typically takes 5-10 business days.

  1. Shipping Costs

For returns, shipping costs incurred due to non-product quality issues are the customer’s responsibility.

For exchanges, shipping costs will be borne by us, and relevant shipping information will be provided in the exchange confirmation email.

  1. Exceptions

The following situations are not eligible for return/exchange policies:

Special offer items (such as clearance sales, limited-time promotions, etc.)

Customized or personalized items according to customer requirements

Items that have been used, washed, or damaged.

  1. Contact Us

If you have any questions about our return/exchange policy or need assistance, please feel free to contact us.